Procedure We Follow

Recruitment & training of workers

  • Continually carry out recruitment exercises to ensure we always have a strong pool of candidates with unique capabilities
  • Vocationally train all candidates before recommendation
  • Thoroughly test all candidates’ intelligence, skill and personal attributes

Appointment, understanding client's needs

  • We will arrange an appointment with you to understand your need, and assist you in the selection of worker(s)
  • Listen and analyze client’s needs for workers’ technical knowledge and prerequisites
  • Advise them professionally on the employment contract and customize it in accordance with statutory requirements

Selection and evaluation

  • Check and verify workers’ academic qualifications, working experiences, language skills and personal attributes
  • Screen and shortlist candidates to match client’s requirements
  • CV, bio-data's available through email for your convenient
  • Arrange webcam-interviews or personal interviews with the workers

Documentation and IPA application

  • Explain the contractual terms of employment thoroughly to successful candidates
  • Prepare all related documents for application of Work Pass
  • Prepare IPA (In-Principle Approval) application details to Ministry of Manpower which will take 1 day

Accommodation and orientation

  • Arrange workers’ flight and their accommodation upon approval by Ministry of Manpower (Duration approximate 7 days delivery)
  • Orientate workers on Singapore culture, living style and work attitude

Post arrival services

  • Ferry workers to medical check-ups and arrange for typhoid vaccination (for workers whose job scope includes handling of food)
  • Assist workers in the procedure to issue their Work Pass Cards
  • Collect workers’ ready Work Pass Cards from Ministry of Manpower
  • Return workers’ passports, Work Pass Cards together with a copy of the workers’ personal documents to the employer

After-sales support services

  • Gather feedback on workers’ performance to ensure our clients’ satisfaction
  • Meet workers to advise them on their shortcomings upon request of the employer
  • Arrange for repatriation if the worker is found unsuitable by the employer or after the workers’ contract expires